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Account Manager - Japan

Location: Tokyo, Japan

Reporting to: General Manager, Japan

Key Responsibilities

  • Responsible for managing, maintaining and improving the overall relationship between Client and Vizury
  • Responsible for raising invoices in time and collecting cash in line with the target DSO. Reconciling invoices and ensuring that there exists no discrepancy between Client and Vizury
  • Upselling additional products and/or services, to assigned Clients, in coordination with the Geo Program Manager
  • Responsible for sharing analysis and assortment of metrics on campaign performance with the assigned Clients.
  • Responsible for ensuring that the campaigns get renewed in-time and for maintaining updated contract documents
  • Communicating campaign performance feedback, campaign suggestions, issues and concerns raised by Clients, to Geo Program Manager and further ensuring that the solution is made available to Clients and that their satisfaction recorded
  • Owning post-sale communications with our clients. Being the team’s point of contact person for any questions from the client
  • Understanding the client’s business objectives and effectively communicating the same with Geo Program Manager regularly, so as to ensure that Client expectations are met
  • Keep an eye out of competition in the market and inform the Geo Program Manager and Head BD, accordingly

Qualifications

  • Education: MBA and/or Bachelors Degree in Commerce/Business Administration/Marketing
  • Experience: 2-3yrs post MBA/3-4yrs post Bachelors Degree, in Post Sales/Account Management/Relationship Management functions, in a B2B set-up
  • Managing online advertising campaigns for Clients, preferably in e-com, online travel, group-buy & classifieds verticals

Skill set

  • Strong relationship management background
  • Has strong experience in invoicing and managing collections and maintaining DSO targets
  • Knowledge of internet technologies and marketing platforms
  • Understands Online Advertising jargons and can cohesively communicate with Clients on aspects such as: SEO, SEM, GA, Cost of Acquisition, RoI, View-thru, Hover & etc
  • Appreciates technology (HTML, JAVA, XML, PHP) and its able to add value while understanding basic tech-based issues in campaigns

Soft skills

Smart, passionate and dynamic personality
Articulate & insightful with mid-level client/vendor executives
Excellent written and verbal communication skills, in English and local language i.e Japanese
Active & contributing team member that leads by example
Strong work ethic with demonstrated ability to set and meet commitments

Others: Experience of having worked in Agencies/Affiliate Networks/Start-up environments, is a definite plus

Joining date: Expected to join within 1 month of offer letter

 

Please send your resume to recruit@vizury.com and we’ll get back to you.

 

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